Completing a Referral to Collection Agency
This job aid describes actions needed to Copy Forward Receivables that are Approved for Collection to a Referral to Collection Agency
Navigate to the Transaction Catalog
In the Global search enter DOCATLG and Select the Transaction Catalog (Financial)
2. Launch the Past Due RE Transaction
In the Search Section enter the Following:
Transaction Code: RE
Transaction Dept:
Transaction ID:
Click Search
A list of transactions will be displayed.
Click the Transaction ID of the RE. The RE page will be displayed on the screen
3. Copy Forward a Past Due RE to a Referral to Collection (CL)
Click the 3-Dot Menu on the right-top corner of the page. Select Copy Forward under Primary Actions.
Highlight Target Transaction Code: CL
In the Target Transaction section, enter the following information:
Transaction Dept:
Unit:
Check the Auto Numbering checkbox
Click OK
4. Verify the Vendor Information
Verify the Vendor information is correct.
Select each tab to verify the vendor information is correct.
Select Submit.
5. Verify Collection Information
In the Vendor>Collection Information tab, verify: Collection Agreement
6. Verify Past Due RE transaction Referenced
In the Vendor>Reference Information tab, verify:
Ref Transaction Code
Ref Transaction Dept
Ref Transaction ID
7. Verify Account Information
In the Accounting>General Information tab, verify:
Event Type – AR05
Posting Pair
Accounting Template
Line Description
Line Amount
Line Closed Amount
Line Closed Date
Budget Fiscal Year
Fiscal Year
Period
8. Verify Past Due RE transaction Referenced
In the Accounting>Reference tab, verify:
Ref Transaction Code
Ref Transaction Dept
Ref Transaction ID
Ref Vend Line
Ref Accounting Line
Reference Type
9. Validate and Submit the Transaction
On the upper right-hand corner, Click the Validate button
Correct any errors that are displayed at the top of the page.
Once the Transaction validates successfully click the Submit Button.
10. Close the CL Transaction
On the CL Transaction: Select the Close Button
11. Verify Past Due RE Actual and Closed Amounts Update
On the Past Due RE transaction, verify:
Actual Amount (original amount of Past Due RE transaction)
Closed Amount (CL Amount)
12. Navigate to Receivable Search (RESTA) table
In the Global search enter RESTA and Select Receivable Search
13. Search for Past Due RE associated with CL
On the Receivable Search Filters section
Enter Transaction ID of recently created RE
Click Apply
Click on the Transaction ID
14. Verify Past Due RE Information
Review the following fields:
Transaction Dept
Transaction ID
Customer
Name
Billing Profile
Due
Outstanding
15. Verify the Receivable History and Reference Query (RDET)
On the Receivable search page, click the 3-dot menu on the displayed line
Click View
16. Verify Total Collections Amount
On the Receivable History and Reference Query (RDET) table, verify:
Total Collections Amount
17. Navigate to the Customer Account Information (CUSTA) table
In the Global search enter CUSTA and Select Customer Account Information
18. Search for Customer Account Information
On the Customer Account Information pages Filters section enter
Customer
Billing Profile
Click Apply
19. Verify Customer Account Information Updated
Review the following fields:
Customer
Name
Billing Profile
Department
Unit
Coll Agency Referrals (increases by 1)
Coll Agency Referral (date CL finalized)