Embedded Files
CORE applications (FIN, infoAdvantage, PB, VSS) will be unavailable on Saturday, March 28 for a scheduled disaster recovery exercise.
Please contact the CORE Help Desk by emailing core.help@state.co.us
Home > Contact Us
How to Report a CORE Issue
You have two convenient options for reporting your CORE Issues:
Email: Send your issue details directly to core.help@state.co.us.
OIT's Service Hub Customer Portal: Use the Service Hub Customer Portal to submit a ticket.
Submitting a Ticket through Service Hub
Navigate to the portal.
Click on Get Help.
Select the CORE Issue option.
Complete the form and submit your ticket.
Important Note: You will be required to provide your CORE ID when using the Service Hub Customer Portal option.
System Maintenance Schedule
Please note that CORE will not be available on the following weekends due to monthly system maintenance:
January 10-11, 2026
February 14-15, 2026
March 14-15, 2026
April 11-12, 2026
May 9-10, 2026
June 13-14, 2026
July 11-12, 2026
August 8-9, 2026
September 12-13, 2026
October 10-11, 2026
November 14-15, 2026
December 12-13, 2026
CORE Holiday Schedule
The CORE Support Center will be closed during the holidays below:
Thursday, January 1, 2026 - New Year's Day
Monday, January 19, 2026 - Martin Luther King Jr. Day
Monday, February 16, 2026 - President's Day
Monday, May 25, 2026 - Memorial Day
Friday, June 19, 2026 - Juneteenth
Friday, July 3, 2026 - Independence Day
Monday, Sept. 7, 2026 - Labor Day
Monday, Oct. 5, 2026 - Frances Xavier Cabrini Day
Wednesday, Nov. 11, 2026 - Veterans Day
Thursday, Nov. 26, 2026 - Thanksgiving Day
Friday, Dec. 25, 2026 - Christmas Day
Photo by Angelina Page, CDPS, Gracie eyes
Page updated
Report abuse