Known Issues

Description:  Favorites not working in the “Send Page” functionality.

Workaround: This is a known issue and has been reported to CGI. Currently the only option is to manually enter the email address or Copy/Paste it from another location. 

Description:  Reports: GA-015 Light Version for Central Payroll, and LDC-007 Light for Central Payroll. The same issue applies to the Statewide versions.  When refreshing the prompt to get a list of, one example, GTN run numbers, the retrieval is very slow (several minutes). 

Workaround: Do not refresh the list of values, just enter the prompt value manually.

Description:  There is an issue with PRM transactions generating when a commodity line on the award transaction has multiple accounting lines, specifically with open accounting lines after a closed accounting line. Matching Manager is generating the PRM without any accounting lines for that specific commodity line.

Workaround: Delete draft rejected PRM, Copy Forward IN to a PRC, Validate, and will require manual insertion of the Accounting Line 2 COA elements and reference. 

Description:  Some department users see that their transaction is showing at the wrong level in the Track Work in Progress screen, but is in the correct queue level on the actual worklist screen for approvers to take task/approve.

Workaround: This issue does not affect the transaction's progression through the workflow. Transactions can still be processed to Final per existing workflow routing rules/levels.  The issue is confusing for users because, on the screen, it appears to the user that the transaction is stuck when it is not.