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Why did I get this check or payment?
I received a check from Treasury and I do not know why. How can I find out why it was sent to me?
Contact the Treasury Regional Financial Center (RFC) that issued the payment to you to determine which federal agency authorized the payment.
For identification purposes, the city and state of the RFC are printed on the top center of the check.
Fiscal Service Payment Management Call Center - For assistance with a payment issued by (Fed) Treasury, please contact the Fiscal Service Payment Management Call Center at 1-855-868-0151 or email Payments@fiscal.treasury.gov.
For Payments issued by the Department of Defense, Please see the Defense Finance and Accounting Service (DFAS) contact section of Bureau of the Fiscal Service
https://fiscal.treasury.gov/reference-guidance/green-book/
Austin, Texas
(512) 342-7261
Kansas City, Missouri
(816) 414-2100
Philadelphia, Pennsylvania
(215) 516-8154
San Francisco, California
(510) 594-7181
I received an Electronic Funds Transfer (EFT) payment from Treasury and I do not know why. How can I find out where this payment originated?
Treasury-disbursed payments can be identified using information contained in the Company/Batch Header Record. The Regional Financial Center (RFC)/Routing Number Table lists the appropriate information for each FMS RFC. You can identify a payment by locating the following information:
RFC Symbol Number
Field 3, Company Name, of the Company/Batch Header Record
Routing Number
Field 12, Originating DFI Identification, of the Company/Batch Header Record
Sample Company/Batch Header Record (with identifying information highlighted)
RFC Symbol Number: 220 (Austin RFC)
Routing Number: 111036183 (Vendor/Miscellaneous Payments)
Note: A '2' in field 11 of the Company/Batch Header Record identifies the Originator as a federal government entity or agency.
Regional Financial Center Symbol Location Telephone Number
Austin Regional Financial Center 220 Austin, TX (512) 342-7261
Kansas City Regional Financial Center 310 Kansas City, MO (816) 414-2100
Philadelphia Regional Financial Center 303 Philadelphia, PA (215) 516-8154
San Francisco Regional Financial Center 312 San Francisco, CA (510) 594-7181
For additional information on direct deposit call (202) 874-7328.
Other questions? Contact the nearest FMS Customer Assistance Staff:
Austin, TX (512) 342-7300
Kansas City, MO (512) 342-7300
Philadelphia, PA (215) 516-8022
San Francisco, CA (510) 594-7300
Related Resources
Payment Advice Internet Delivery (PAID)
A system developed by FMS to provide participating federal agencies a method of making remittance information available to their vendors through the Internet.
Direct Deposit Sign-Up Forms
(800) 772-1213
(800) 827-1000
(888) 767-6738 or (202) 606-0500
(800) 829-1040
(Automated System)(800) 808-0772
(for All DOD payments)
Why did I get this check or payment?
I received a check from Treasury and I do not know why. How can I find out why it was sent to me?
Contact the Treasury Regional Financial Center (RFC) that issued the payment to you to determine which federal agency authorized the payment.
For identification purposes, the city and state of the RFC is printed on the top center of the check.
Symbol 220
Austin, Texas
(512) 342-7261
Symbol 310
Kansas City, Missouri
(816) 414-2100
Symbol 303
Philadelphia, Pennsylvania
(215) 516-8154
Symbol 312
San Francisco, California
(510) 594-7181
Also see: Check Claims
I received an Electronic Funds Transfer (EFT) payment from Treasury and I do not know why. How can I find out where this payment originated?
Treasury-disbursed payments can be identified using information contained in the Company/Batch Header Record. The Regional Financial Center (RFC)/Routing Number Table lists the appropriate information for each FMS RFC. You can identify payment by locating the following information:
RFC Symbol Number
Field 3, Company Name, of the Company/Batch Header Record
Routing Number
Field 12, Originating DFI Identification, of the Company/Batch Header Record
Sample Company/Batch Header Record (with identifying information highlighted)
RFC Symbol Number: 220 (Austin RFC)
Routing Number: 111036183 (Vendor/Miscellaneous Payments)
Note: A '2' in field 11 of the Company/Batch Header Record identifies the Originator as a federal government entity or agency.
Regional Financial Center Symbol Location Telephone Number
Austin Regional Financial Center 220 Austin, TX (512) 342-7261
Kansas City Regional Financial Center 310 Kansas City, MO (816) 414-2100
Philadelphia Regional Financial Center 303 Philadelphia, PA (215) 516-8154
San Francisco Regional Financial Center 312 San Francisco, CA (510) 594-7181
For additional information on direct deposit call at (202) 874-7328.
Other questions? Contact the nearest FMS Customer Assistance Staff:
Austin, TX (512) 342-7300
Kansas City, MO (816) 414-2100
Philadelphia, PA (215) 516-8022
San Francisco, CA (510) 594-7300
Related Resources
Payment Advice Internet Delivery (PAID)
A system developed by FMS to provide participating federal agencies a method of making remittance information available to their vendors through the Internet.
Direct Deposit Sign-Up Forms
(800) 772-1213
(800) 827-1000
(888) 767-6738 or (202) 606-0500
(800) 829-1040
(Automated System)(800) 808-0772
(for All DOD payments)
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