Overriding Error: Legal Name is different from the latest final version of the transaction (A4252)

Resolution: There are two methods to override the error - Legal Name is different from the latest final version of the transaction (A4252). The first will allow for your department to override the error internally by employing the D_PM_OVERRIDE UDOC Security Role. The second method is to request an override from the CORE Help Desk, should no one in your department currently have the D_PM_OVERRIDE role.

Method One

For a department-internal override, please reach out to your Procurement Director, Department Controller, or their approved delegate and request an override of the error. The process to override the error for users with the D_PM_OVERRIDE Role is:

1. The user attempting to submit the transaction will Validate and find that Error A4252 is the ONLY error on the transaction, then exit the transaction (i.e., return to the CORE Home Page).

2. That user will then request the override from a Procurement Director, Department Controller, or their approved delegate.

3. The Overrider will access the document from the Transaction Catalog, make sure Error A4252 is the only error being overridden, open the Workflow menu from the bottom menu ribbon and click the Override button.

Override A4252 Error

4. The Overrider should now exit the transaction (i.e., return to the CORE Home Page).

5. The original requestor/transaction submitter may now open the transaction again and immediately hit Submit. Note, do not re-Validate the transaction or you will need to repeat the process.

If no one in your department has had the D_PM_OVERRIDE role added to their UDOC and would like to, please find the directions to do so below.

Procedure: Modify the user’s UDOC to add the D_PM_OVERRIDE security role.

NOTE: Before the D_PM_OVERRIDE role can take effect, users with a UDOC that already has the D_PM_ODA_APPR will need to re-accomplish their UDOC twice*. Specifically:

*Note: If the user does not have the D_PM_ODA_APPR Security Role, then these instructions may be ignored.

1. Complete a UDOC to Modify a User using normal, published procedures Completing a UDOC to Modify a User.

2. Before submitting the modified UDOC, locate the D_PM_ODA_APPR Security Role on the UDOC Security Roles section and, if it exists, mark it as “DELETE”.

Delete Security Roles D_PM_ODA_APPR

3. Insert the new D_PM_OVERRIDE role as the last Security Role. If the D_PM_OVERRIDE role is not already on the existing UDOC.

4. Save the changes, Validate and Submit the UDOC for approval.

5. Once the first UDOC is Final, create a second UDOC to modify a user using standard procedures 

6. Insert the D_PM_ODA_APPR role after the D_PM_OVERRIDE role in the list of Security Roles.

7. Before submitting the UDOC, ensure the D_PM_ODA_APPR Security Role has a higher numerical Precedence value than D_PM_OVERRIDE.

ensure the D_PM_ODA_APPR Security Role has a higher numerical Precedence value than D_PM_OVERRIDE.

8. Save changes, Validate and Submit the second UDOC for approval.

9. Once this UDOC is Final, the user will be able to use both the D_PM_OVERRIDE and D_PM_ODA_APPR roles as they are intended.

Method Two

If no one in your department has the D_PM_OVERRIDE role or that person is unavailable, you may contact the CORE Help Desk and request an override for the error. Please note that the CORE Help Desk will need time to review the particular transaction, request access to the EmergencyID, and schedule a time to speak with the transaction submitter in real time during the Override/transaction submission process. Please allow one to two business days for the override to be completed when using Method Two.