Canceling a Receiver (RC) Transaction

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Process

This job aid describes steps for cancelling a Receiver (RC) Transaction.

Note: A cancellation pertains to transactions that have no payment activity associated with them.  If any transactions  have referenced the RE, please refer to the job aid for Closing a Receivable (RE).

Below are steps to cancel a Receiver (RC) transaction.

1.  In the Global Navigation Field, enter CT and click on the magnifying glass/search.

Financial Transaction screen with Transaction Department and Search highlighted

2. Select 3-dot menu located at the top right of the screen

Item menu expanded with discard/cancel highlighted

3. Select Yes. 

Discard/Cancel Confirmation modal with Yes and No options

4. If the transaction was in Draft, no further action is necessary. If the transaction was Final, a Cancellation Draft will be created. Click Validate and Submit to finalize the cancellation.

Validate and Submit buttons highlighted