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Important Note: This content will be available in CORE Payroll once the system is live. These transactions are not activated for end users at this time.
Home > Pay Management > Job Aids > Cancel a Pending Payment
Use this Pending Payments job aid to interact with unprocessed earnings payments. Canceling a pending payment will remove the payment entirely.
Prerequisites:
Before you begin, make sure:
The employee(s) you are adjusting already exist in the system and you have the employee ID for the individual(s) you intend to adjust.
You have all the necessary information and authorization to make the adjustment.
You have reviewed the pay cycle calendar as it relates to the timing of the request.
Steps to Cancel a Pending Payment
Access the PAYM Activity Folder & Search for the Employee
On the Home Page, click the Payroll Management (PAYM) QuickLink.
—OR—
Use Global Search to navigate to the PAYM page: Click the expand/collapse (🞂) icon in the search bar, select Page Code, enter PAYM, and select Payroll Management from the drop-down list. The Payroll Management activity folder opens to a query.
2. Use the filter fields to search for the employee, then click Apply.
—OR—
Click a card in the Recent Searches section to re-run a search you ran previously. The matching results populate in the grid.
3. Locate the correct record, then click the View button next to the record to open it. The record opens in the Payroll Management Activity Folder.
Locate Pending Payment and Place on Hold
4. Navigate to the Pending Payment tab.
Note: If the tab isn’t visible, click the 3-dot menu or right arrow to view all tabs.
The Pending Payment tab is selected and pending payments are displayed in the Grid.
5. In the grid view, select the Pending Payment that needs to be removed from hold and click the modify button.
The Pending Payment (PEND) transaction opens to the Pending Payment Detail tab.
6. Click on the row-level 3-dot menu associated with the identified pending payment. Select Remove.
Note: The pending payment will be marked for deletion. The payment will be permanently deleted when you click Submit as instructed in Step 18, below, and the transaction has been approved through workflow
Save, Validate, Submit, & Close the Transaction
7. Click the Save button at the top of the page. This action saves the data entry and ensures you don't lose your work when validating or submitting the transaction.
8. Click the Validate button at the top of the page. This action validates data entry and checks for errors.
Confirm that the transaction validated successfully.
If errors are returned, correct the issues in the applicable sections and click Validate again.
9. Once validation is successful, click the Submit button at the top of the page. This action finalizes the transaction and routes the transaction for review and approval.
Confirm that the transaction was submitted successfully.
10. Click the Close button at the top of the page. This action returns to the activity folder.
11. Follow the steps to Stop, Cancel, or Void a Paycheck job aid and resubmit the One Time Payment request for an accurate event date.
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