Navigation FAQs

• CORE Support Center
  core.help@state.co.us
  core.state.co.us

  • CORE, VSS, PB, and infoAdvantage password reset

  • Technical support related to the CORE system

  • CORE Connectivity Issues (i.e. system slowness, freezing)

  • infoAdvantage access

  • CORE Website updates

• ColoradoVSS Support Center
  vsshelp@state.co.us
  vss.state.co.us

  • The VSS Support Center provides technical support and instructions related to system issues with the ColoradoVSS system only. If you are a CORE User and are having problems with solicitations appearing on ColoradoVSS, please contact the CORE Support Center (core.help@state.co.us)

  • Vendor Account Lockouts

  • Vendor Account Activation/Reactivation

  • Vendor VSS Account Administrator Transfer

  • Vendor Login Credentials Retrieval for Registered VSS Accounts

  • Assistance with error messages on ColoradoVSS only

• CORE Governance
  dpa_core_goernance_committee@state.co.us
  CORE Governance Committee

  • CORE Change Policies

  • CORE configuration or operation changes

  • Change the way CORE displays (within the webpage)

•  Department Controller

  • Departmental Report Folder Access Approval

  • LDC Folder Access Approval

  • Report Developer Access Approval

• OIT
  OIT Customer Service Portal
  303-239 HELP (4357)

  • Fixing Computer Hardware or Peripherals

  • Troubleshooting Google, Microsoft Windows or other

  • Software in use at the State

  • Troubleshooting Telephone

• Reporting Unit
  Paul Reynolds (paul.reynolds@state.co.us)
  303-866-3468

  • Comprehensive Annual Financial Report

  • Monthly Revenue Summaries

  • Quarterly Financial Reports

  • Schedule of TABOR Computations

  • Other statutory and ad hoc reports

• Cost Plan Unit
  Bhavna Punatar (bhavna.punatar@state.co.us)
  303-866-4344

  • Federal Statewide Indirect Cost Allocation Plan

  • Indirect Cost Negotiations with the Federal Government

  • Statewide Budget/ Cash Indirect Cost Allocation Plan

  • Support for Joint Budget Committee

  • Agency requested Federal Indirect Cost Rate Proposals

  • Technical assistance and training to agencies related to coast account matters

  • Assist agencies in developing and implementing cost identification and allocation systems

• Department Appointed CORE Security Administrator
  Identify Department Appointed CORE Security Administrator

  • New User CORE Access

  • Modifying existing CORE Access (adding and removing additional security roles).

  • Disabling CORE Access

  • Updating email address and name in CORE

  • Requesting Foreign Organization access outside of the end users home organization

• Central Payroll Services
  state_centralpayroll@state.co.us
  Central Payroll Contact List

  • Payroll

  • Human Resources and Benefits personnel in agencies

  • PERA

  • Garnishments/Wage Attachments

  • Moving Expense Reimbursements

  • Non - Tax Dependent Information

  • Payroll Deductions, Forms, and Schedules

  • CPPS Security Request

  • W-2 and W2Cs

  • Personnel Transfer Processing

  • Deceased Employee payouts

  • CHOP check processing

  • Employee Self Service (ESS)

  • Commuter Choice Program

  • Employment Verification

  • Direct Deposits

• State Purchasing and Contracts Office
  303-866-6100
  State Purchasing and Contracts Office Contact List

  • State’s decentralized purchasing process for state agencies and IHE

  • Central Contracts Unit

  • State Price Agreement Program

  • Statewide Commercial Car Program

  • Vendor Outreach and Development

  • Vendor Protest and Appeals

  • Procurement Training

• Financial Services Unit (FSU)
  DPA_FARmailbox@state.co.us
  Financial Services Unit (FSU) Contact List

  • Interpretation of statues, fiscal rules, and other accounting authoritative guidelines

  • Open/ Close Calendar

  • Fiscal Procedures Manual

  • Diagnostic Reports Guide

  • Higher Education Open/Close Training

  • State Departments Open/Close Training

  • Financial Statement Exhibits

  • Exhibit K1 Reference Listing

• Central Management Unit
  state_centralapproval@state.co.us
  https://www.colorado.gov/pacific/osc/centralaccounting

  • Vendor Address Add Process

  • Vendor Address Change Process

  • Legal Business Name Change/ TIN Correction

  • Remove Vendor Hold/Activate a Discontinued Vendor

  • Vendor Intercept Guidance

  • Setting up an Employee for Travel Reimbursement

  • Employee Record Change Process

  • Warrant Reissue/Cancellation

  • Warrant Escheatment Guidance

  • Request a copy of a Warrant

  • Requesting an Emergency STOP payment on a Warrant (issued out of CORE)

  • Federal Reporting Guidance

  • PERA Retiree Independent Contractors Paid Out of CORE

  • Vendor/Customer Creation

• No

• The CORE vendor is working on compliance. They aim to meet accessibility requirements by July 1, 2024. DPA has worked to make the CORE website comply. They will keep doing so.

• Yes.  The Transaction Catalog is like a filing cabinet. It serves as a repository for transactions created in CORE.  

To create a shortcut for CORE, copy the URL: https://prd.co.cgiadvantage.com/PRDFIN1X1/Advantage4

• Go to your desktop and right-click

• Select New

• Select Shortcut

• Paste in the URL and click OK

Descriptions of icons (Left to Right):

• • View Attachments: Once an attachment has been added to any level of a transaction, you can view it on the Attachments Summary page. To get to this page, use the Smart Menu to select the View Attachments icon. If an attachment has been added to a transaction, the View Attachments icon will show the total count of attachments. The Attachments tab of the Attachments Summary page lists all attachments on the transaction (by transaction tab). You can view/download the attachments from the Attachments tab. You can view a history of all attachments on the History tab.

  • Add Comment: The Transaction Comments page can be accessed by selecting the Add Comment icon in the Smart Menu. If a comment exists for a transaction, a red circle appears above the Add Comment icon in the Smart Menu.

  • Additional Transaction Information: The Additional Transaction Information page can be accessed from the Smart Menu at any phase of a transaction. When this type of information exists for a transaction, the Additional Transaction Information icon on the Smart Menu includes a red circle at the top.

  • Collaboration: Collaboration is a function of CORE that uses automated rules to route transactions to specific people while they are still drafts. This allows others to review it before it gets submitted for approval. Colorado does not need to utilize this feature, as anyone is able to see a draft transaction and review it at any time to collaborate with peers prior to submitting for workflow approval.  This feature is redundant based on our existing business processes.

  • Digital signature: A digital signature authenticates the final PDF version of a transaction.  If an approver clicks "digital signature," the system will "sign" it.  When a user makes a PDF of the transaction, it will include the digital signature of the approver.  This isn't valid for Colorado, because we do not have PDF versions of all the transactions we use. The transaction approval time, level, and approving user ID is available in the worklist approval history as an audit log of the actions taken on the transaction.  

• We advise you to log out after changing your password. Then, log in again to prevent this.