Transaction FAQs
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Is it possible to print ITAs and IET transactions in CORE like Purchasing can print PO transactions?
IET and ITA transactions are not like PI or PO transactions that have forms. Because these two transactions do not have forms, you will need to take a screenshot of the IET and ITA or print the web page.
If the date for a JV1ADVN reversal transaction is set for either a Saturday or Sunday, will the reversal occur over the weekend or will it process Monday night?
The transaction reversal will be processed the next business day. In most cases, this would be on Monday night. If you find that your transaction hasn't been processed by Tuesday morning, please reach out to the CORE support team for assistance at core.help@state.co.us.
If I accidentally deleted the reversal transaction that was created by a JV1ADVN transaction in CORE, how do I get it back?
If the reversal transaction has been discarded, there is no way to get it back. The original JV transaction will only generate one reversal JV. Once the JV is discarded, you will have to enter it again from either a manual entry, ATS upload, or copy the original JV.
How can I cancel/discard a finalized JV transaction?
JV type transactions cannot be modified or cancelled after being finalized. You will have to create another JV to reverse or modify the transactions in the finalized JV transaction via manual creation, copying existing JV or uploading a new ATS spreadsheet.
I have pending GAE and GAX transactions in CORE, will I need to reject the GAX transaction in order for them to reference the pending GAE
No. You will want to approve and Finalize the GAE first, and then approve and finalize the GAX. The GAX will reference the most recent GAE that is finalized.