Embedded Files
Process
This job aid describes the actions required to Release (write off) a Receivable. These actions can be used for both receivables in
collections (CL) and past due receivables not in collection (RE). Be certain that you select the correct transaction type as your
source transaction when you begin the process. Since the Write-off (WO or WO1) and Cash Receipts (CR) transactions are created
using the Copy Forward function, the source transaction must be correct.
Search CL or RE in the Global Search field
2. Locate the applicable transaction
Enter Transaction ID or Code, Transaction Dept, Transaction ID
Select search
Select ID link
3. Select Vendor
Confirm the Vendor Customer information
Select Copy Forward
Note: Copy Forward can be clicked from any page in the document
4. On the Copy Forward page
Enter the Transaction Department Code and Unit Code
Select Auto Numbering
Select Target Transaction Type of WO (Liquidation) or WO1 (Write-off)
Select Ok
5. Select Validate and Submit
6. Open the source transaction.
Confirm Actual Amount and Closed Amount match
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