Processing a Receivable - Under Protest
Process
This job aid describes steps to process a receivable under protest (RE).
1. Enter RE in the Global Search field
2. Using the Search box, locate the Receivable Transaction
Enter Transaction ID or Transaction Code, Transaction Dept, Transaction Unit
Select Search
Select ID link
3. Select Edit
4. In the Vendor tab
Select the Billing/Collection Control subtab
Expand the arrow on the left of the dark row to show more fields
Set Legal Action to no
Verify the Suppress Invoice Billing dropdown is set to no
Verify the Suppress Auto Fin Charge dropdown is set to no
Select Save
5. In the General Information tab in the Accounting section
Use the drop-down list in the Reason field and select the appropriate Adjustment Reason code
Select Save
6. Select Validate and Submit