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Process
This job aid describes the activities required to obtain and use the System Hold Report from CORE. This report provides a list by Department of any payment transactions(ie. GAX, PRM, PRC) that did not create a disbursement transaction (AD or EFT) during a nightly batch cycle due to system holds that occurred after the payment transaction was submitted and approved. If a disbursement transaction is not created, the payment has not been sent to the vendor. If a payment transaction is on this report, steps may be needed to address the system hold and get the payment generated.
Follow these steps when reviewing system holds.
Enter BATJOBS in the Global Navigation Field and Select - BATJOBS View All Jobs (Financial).
2. Enter 1013533 into the Catalog ID field and click Apply
3. Locate the Job based on the date
Select the three-dot menu
Select Related Pages
Select View Job Steps
4. Locate the System Hold Report Catalog Name
Select the three-dot menu
Select Related Pages
Select View Reports
5. A Reports window appears
Select View PDF
If there are no transactions with errors, the report will state No data to report.
6. Transactions with errors display transaction IDs and system hold messages.
7. Search for your department code within each set of transaction codes and determine how to clear the system hold.
The most common errors involve Vendor on Hold and Credit Memo Not Fully Liquidated.
Some system holds may not require any change to the payment transaction.
Other system holds may require that you modify the original transaction. In those instances, go to the transaction via the transaction catalog and make the appropriate modifications.
Submit the transaction for approval.
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