IN FAQs
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On an Inverse IN transaction, can we check mark the single check flag for IN Inverse or we should uncheck the single check flag so it can offset with other INs?
You should not mark the Single Check Flag box when creating an inverse IN transaction. The credit will never be combined with the next payment and will never be taken if the box is checked.
On an Inverse IN should we input a negative amount in the invoiced quantity field or just positive invoice quantity since we have marked the invoice indicator as IN Inverse?
The quantity should be left blank. The Invoiced SC Amount field should be entered as a negative number.
On an Inverse IN that is a three-way match (Order-Receipt-Invoice), should we create RC with a negative quantity?
Do not enter a negative RC transaction for returned items. CORE does not need a negative RC for recording a credit on a returned item. If the user encounters an error related to an inverse IN or inverse CEC please contact the help desk at core.help@state.co.us.
I am using the INSRCH feature to create an IN transaction for a credit, do I need to enter as a negative amount?
Yes, you need to enter the amount as negative. CORE also requires that the entry be coded as “INVERSE”. Credit memos are recorded in CORE as “inverse” payments and the job aid to create credit memos can be found here
How do I resolve Single Payment selection Yes flips back to No?
When using INSRCH to create an IN transaction for a Vendor Invoice, you must save or validate twice within the Vendor Tab. Please select the appropriate Address Code on the General Information section and validate to infer the associated information. Move to the Disbursement section to enter the Handling Code, Disbursement Category, and as needed, select Yes for Single Payment from the drop down menu. Again, save or validate.