Need assistance with CORE?

Photo by: Angelica Mcclure, DOC, Painted Mines Interpretive Park, Calhan, CO

Thanks to everyone who participated in our CORE Ops User Experience Survey! We received some great feedback that we are analyzing! Check back for updates on changes we implement because of you!

CORE Purpose:

The Colorado Operations Resource Engine (CORE) is the statewide financial system built to consolidate the functions of Budget, Accounting, Grants, Inventory and Procurement units from across the State of Colorado under a user interface program that can integrate with other systems in a manner which enhances the progress of work within the State of Colorado.



White building with three columns and a dollar sign iconGroup of people in a meeting room iconPicture of money spread out iconPeople standing and talking iconYellow sticky note with the words "Payroll" written. Icon.Wooden blocks with the middle blocks with the word FUND spelled out. Icon.Calculator with the words Taxes spelled out. Icon.CORE information with thumbs up. Icon.

CORE Support:


Due to the COVID-19 pandemic, our team has shifted to working remotely.

Regular:

  • CORE User Support Hours: Mon-Fri 8:00 a.m. - 5:00 p.m.

  • CORE System Availability: Mon-Fri 6:30 a.m. - 8:00 p.m

  • CORE System Weekend Availability: Sat-Sun 6:30 a.m. - 8:00 p.m. (with the exception of maintenance windows).

FYE:

During FYE, the CORE System will have extended availability during the week and on the weekend. There will also be extended User Support hours during Period 12 close and Period 13/14 close dates.

  • CORE User Support Extended Hours: (7/20-7/22 and 7/29-7/30 and 8/1-8/6 and 8/8-8/9): 8:00 a.m. - 9:00 p.m.

  • CORE System Extended Availability: (6/1 - 8/9): Mon-Sun 6:30 a.m. - 9:00 p.m. (with the exception of maintenance windows).

  • CORE Support Center Email: core.help@state.co.us

  • To request the URL for the CORE program, please send an e-mail to: core.help@state.co.us

We want to hear from you!