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What do I do if I can't find a Shipping/Billing/Bid Receiving address from the available Selections?
If you should happen to encounter a missing Shipping, Billing or Bid Receiving value or one that needs to be updated in CORE, please email core.help@state.co.us for assistance in adding or updating the value.
What do I do if I get an Object code error when processing a transaction?
If you receive the following error when entering Object information under the Fund Accounting (COA) of your accounting line, it is because the Commodity Code and the Object Code have not been associated in the commodity Object (COMMOB) table. (A414)
To make these associations in this table, please contact CORE Help at core.help@state.co.us.
How do I look up a procurement shipping or billing location?
Navigate to the Global Search bar and enter PLOC.
Select PLOC Procurement Location.
2. To reveal the Procurement location Specific to CDLE, enter the letter "K" and the wild card, or asterisk "*" and click the search button. This will reveal all of CDLE's current procurement locations.
NOTE: The Location Type row differentiates between Shipping, Billing, Warehouse and Bid Receiving.
Which Procurement transactions can be modified after they have been approved and are final?
PO, POGG1, CT, CTGG1, and DO encumbrance documents can be modified, after they are approved and are final, however, the CORE User must have the Buyer Role.
What is an incorrect Record Date?
An example of an incorrect Record Date would be entering "0224" instead of "2024".
How do I resolve “XXXX entered is less (greater) than the Earliest(Latest) Year value on the Application Parameters table” (A3425)?
This error means that an incorrect Record Date was entered and does not fall within the Application Parameter table. You will need to edit the document and modify the Header Page Record Date to what is accurate and re-validate.
How do I resolve the error message A159?
Error A159 (Funding Total does not equal Commodity Line Total) is triggered in Procurement/Inventory documents due to the commodity line amount and its accounting line amount being different. To correct this error on PO/CT/RQS/SRQ:
Go to the Commodity section, select the Related Action button
2. Once the Related Action menu expands, select Recalculate Accounting Line Amount. This function will recalculate the accounting line amount to align with the commodity line amount. Then you can revalidate the transaction.
If you find that this doesn't resolve the issue, please contact core.help@state.co.us for assistance and provide the following:
▪ Transaction Code
▪ Transaction Dept. Code
▪ Transaction ID
How do I find a Commodity Code for my RQS/Solicitation/Award?
Using the picklist icon to the right of the commodity code is a powerful tool to sort through and locate proper Commodity Code(s) for transactions.
By setting a value of "Yes" on the "Active" dropdown, any results will be limited to active Commodity Codes.
Using asterisks (*) as wildcards to fill in any unknown values will assist in narrowing down returned search results.
Once you have entered your search parameters click the search button located in the lower right of the Search Commodity field, this will narrow your search results based on your search query.
Highlighting the desired Commodity line and clicking the OK button to the bottom right will then populate the line with that entry.
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