Embedded Files
Process
This job aid describes the actions taken to process a compromise. These actions can be used for both receivables in collections (CL) and past-due receivables not in collections (RE). Be certain that you select the correct transaction type as your source transaction when you begin the process. Since the Write-off (WO or WO1) and Cash Receipts (CR) transactions are created using Copy Forward function, the source transaction must be correct.
1. Enter RE in the Global Search field
2. Search for Transaction
Enter Department
Select Search
Select ID link
3. Select Vendor
Confirm the Vendor Customer information
Select Copy Forward
Note: Copy Forward can be selected from any page in the transaction
4. On the Copy Forward page
Enter Transactions Department Code and Unit
Select Auto Numbering
Select the Target Transaction Type of CR
Select OK
5. On the General Information tab on the Header section
Select the Bank Account pick list icon
Select the Select beside the appropriate bank name (usually 8).
Leave Cash Account blank (it will default to 1100)
Under Deposit Information, enter the date in the Bank Deposit Date field
Select Save
6. On the General Information tab on the Vendor section
Edit Line Amount to reflect the compromised amount
Verify the AR Dept and AR Unit are correct, change if needed
7. If the payment type is Check or EFT, go to the Check/EFT tab in the Vendor section
Enter the Check/EFT number in the Check/EFT Number field
Select Save
8. On the General Information tab on the Accounting section.
Edit Line Amount to reflect the compromised amount.
Select Validate and Submit
Close the CR transaction to return to the source transaction
9. From any page in the transaction
Select Copy Forward
Enter Transaction Department Code and Unit Code
Select Auto Numbering
Select Target Transaction Type WO (Liquidation)
Select OK
10. Select Validate and Submit
Close the WO transaction to return to the source transaction
11. On the source transaction
Confirm Actual Amount and Closed Amount match (The final WO and final CR should fully close the original RE).
Select Close
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