CONTACT US
Due to the COVID-19 pandemic, our team has shifted to working remotely. Please contact the CORE Help Desk by email at core.help@state.co.us.
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Photo by Barb Sheppard, DPA, Taking a Leap, Mt. Evans
CORE Operations Team
Did you know that there is a highly skilled team of people that are available to help support issues with CORE, PB and infoAdvantage?
Holiday Schedule
The CORE Support Center will be closed during the holidays below:
Monday, January 2, 2023 - New Year's Day
Monday, January 16, 2023 - Martin Luther King Jr. Day
Monday, February 20, 2023 - President's Day
Monday, May 29, 2023 - Memorial Day
Monday, June 19, 2023 - Juneteenth
Monday/Tuesday, July 3/4, 2023 - Independence Day
Monday, September 4, 2023 - Labor Day
Monday, October 2, 2023 - Frances Xavier Cabrini Day
Friday, November 10, 2023 - Veterans Day
Thursday, November 23, 2023 - Thanksgiving Day
Monday, December 25, 2023 - Christmas Day
CORE System Availability
Regular:
CORE System Availability: Mon-Fri 6:30 a.m. - 8:00 p.m
CORE System Weekend Availability: Sat-Sun 6:30 a.m. - 8:00 p.m. (with the exception of maintenance windows).
FYE:
During FYE, the CORE System will have extended availability during the week and on the weekend. There will also be extended User Support hours during Period 12 close and Period 13/14 close dates.
CORE User Support Extended Hours:
For the following dates:
7/19/2023 - 7/21/2023
7/31-2023 - 8/4/2023
8/7/2023 - 8/9/2023
Mon-Sun 8:00 a.m. - 9:00 p.m.
CORE System Extended Availability:
6/1/2023 - 8/9/2023 (Period 14 Close)
Mon-Sun 6:30 a.m. - 9:00 p.m. (with the exception of maintenance windows).
Monthly Maintenance Windows:
The system is. down from 8:00 p.m. Friday night to 6:30 a.m. Monday morning.
Communication reminder will be sent the Friday morning of the impacted weekend
CORE Support Center
Need assistance? Contact the CORE Support Center:
Due to the COVID-19 pandemic, our team has shifted to working remotelyRegular Hours:
Mon-Fri 8:00 a.m. - 5:00 p.m.
Want a Google Meeting? Let us know!
Other Contacts
Training
Colorado Vendor Self Service (VSS)
Performance Budgeting
Central Accounting and Vendor Management (CAVO)
Central Payroll Services
state_centralpayroll@state.co.us
Commercial Card Program
Financial Services Unit (FSU)
DPA_FARmailbox@state.co.us
Grants
OIT
State Purchasing and Contracts Office