How do I resolve the error "The Vendor Customer Does Not Exist on the Vendor Customer Table (A761)" on a payment document?

To resolve this error message on a payment document, you will want to make sure that the record date that you have entered is left blank or is not prior to the Active From date listed on the vendor VCUST Record. If the record date is prior to the date the vendor became active in CORE, you will want to modify/edit the document to correct the record date.

Example:

Vendor became active in CORE on 3/22/2018, so if you enter a record date anything prior to 3/22/2018, the vendor will not show up in CORE.

**Note: If the vendor was not active in the system when you enter a record date, the vendor will not show up in CORE.

If you require further help, please contact core.help@state.co.us.