Why am I unable to access/connect to CORE?

If you are unable to access/connect to CORE, it may be that you are using a browser that is not supported.

The following browsers are preferred for CORE:

If you have verified that you are using a supported browser, you may need to clear your browser history (clear your cache).

To clear your browser History, follow the directions below.

Microsoft Edge:


After you have cleared your browser history, you will want to close out your browser and bring it back up to see if your problem has been resolved.  If clearing your cache does not resolve the problem, please email core.help@state.co.us and provide a screenshot of any error messages you are receiving.

You can also try to switch to a different preferred browser to see if this resolves your issues as well.