I created/updated a UDOC to add Unit and/or Division fields and the user is getting errors while creating documents in CORE, why?

If the Unit field has been added into a UDOC, and the Unit is not correct, you need to create a new UDOC with the correct Unit. You can do a quick search for Units within your Department by typing UNIT into the jumpto field and searching for your department and year. However, the best course to correct the Unit is to disable the user and create a new User ID as the Unit field cannot be cleared and should be left blank in future UDOCs.

If the Division field has been added into a UDOC, and the Division is not correct, you need to create a new UDOC with the correct Division. You will want to ensure that you look at the DIV table to ensure that the Division code is one that can be used within the UDOC. You can do a quick search for these values by typing DIV into the jumpto field and searching for your department and year.