Why is infoAdvantage connectivity slow?
There is a known issue with intermittent performance issues with infoAdvantage. Here are some tips you can try:
If the infoAdvantage report has run longer than 20 minutes, click Cancel on the retrieving data pop-up and try to run your report again.
Log out of all internet browser windows, clear your computer cache, and try running your report again.
If you are finished running your reports in infoAdvantage, please log out.
Limit your query to a smaller selection of data when running your infoAdvantage report (i.e., limit to one Department, Accounting Period, etc.)
If you are still experiencing issues with a report not running, please send the following details to CORE Help:
Prompts Used in the Report
Excel Output of the Report (Include Cover Page)
Indicate if you are experiencing this when running other reports.