How do I resolve the error "The Vendor Customer Does Not Exist on the Vendor Customer Table (A761)"?

To resolve this error message, you will want to make sure that the record date that you have entered is not before to the Active From or after the Active To date listed on the vendor VCUST Record. If the record date is prior to the date the vendor became active in CORE or after the Active To, you will want to modify/edit the document to correct the record date.

Example:  

Vendor has an Active From on the VCUST table listed as 03/20/2021, so if you enter a record date in your CORE Document to anything before 3/22/2020, the vendor will not show up in CORE.

General info screen with "active from" highlighted

Example:  

Vendor has an Active To on the VCUST table listed as 06/28/2021, so if you enter a record date in your CORE Document to anything after 3/28/2020, the vendor will not show up in CORE.

General info screen with "active to" highlighted

**Note:   If the vendor was not active in the system when you enter a record date, the vendor will not show up in CORE.  

If you require further help, please contact core.help@state.co.us.