AttachmentsAttachments - Supporting files uploaded to a CORE document.
How do I resolve the ECM error I received when trying to attach a document in CORE? (06/22)
How do I delete an attachment from a document that is in draft phase? (11/18)
What is the purpose of the Attachment History in CORE? (08/18)
When I try to attach a document in CORE, I am only seeing the option to download an attachment. How do I resolve this? (08/18)
How do I know if a document has an attachment included? (09/18)
BrowserBrowsers - Preferred Browsers for CORE and resolving CORE connectivity issues.
I am using a MAC computer, is there a special browser I should be using to access CORE? (10/18)
While in CORE, I have an error message that says, "You are using a browser that this application does not support. Supported browsers are: Internet Explorer 11 and Mozilla Firefox 24.x. Continue anyway?" (12/19)
I am not seeing the "status bar" information being displayed when hovering the mouse cursor over important Advantage information. (04/21)
CORE Communications (CORE News)
How long after my CORE access has been disabled will I be unsubscribed from CORE News? (08/18)
Why am I no longer receiving CORE News Communications? (08/18)
How do I subscribe to receive communications about infoAdvantage? (08/18)
How do I create a filter in my email so communications I receive go to my Primary tab?
CORE HelpCORE Help - The CORE Support Center provides technical support and instructions related to system issues with CORE, Zscaler, and infoAdvantage.
DocumentsDocuments - Document layouts glossary, phases, and definitions to help end-users in CORE. Document Catalog - Central location in CORE where all documents can be queried and processed through selection actions.
Is there a way to tell if a draft document has been permanently deleted from CORE? (03/22)
Where can I find a list of all of the document types in CORE and infoAdvantage? (07/18)
What should I do if my document doesn't allow me to save the document name or description? (10/18)
Do I have to validate and submit my cancellation draft? (11/18)
Is there a way in CORE to see what fields were corrected and resubmitted on a document that was rejected? (12/19)
Information I have entered on my document, disappears after I click save, why? (12/19)
When I enter and save the Document Name, Document Description or the Extended Description the information disappears. Why? (12/19)