AttachmentsAttachments - Supporting files uploaded to a CORE document.
- How do I resolve the ECM error I received when trying to attach a document in CORE? (07/18)
- How do I delete an attachment from a document that is in draft phase? (11/18)
- What is the purpose of the Attachment History in CORE? (08/18)
- When I try to attach a document in CORE, I am only seeing the option to download an attachment. How do I resolve this? (08/18)
- Is there a size limit for attachments in CORE? (08/18)
- How do I know if a document has an attachment included? (09/18)
BrowserBrowsers - Supported Browsers for CORE and resolving CORE connectivity issues.
- Should I disable my pop-up blocker when using CORE? (10/18)
- I am using a MAC computer, is there a special browser I should be using to access CORE? (10/18)
- What should I do if/when CORE freezes? (11/18)
- While in CORE, I have an error message that says, "You are using a browser that this application does not support. Supported browsers are: Internet Explorer 11 and Mozilla Firefox 24.x. Continue anyway?" (12/19)
- What should I do if / when CORE is moving slow? (12/19)
CORE Communications (CORE News)
CORE Communications (CORE News)
- How do I subscribe/unsubscribe to/from CORE News? (07/17)
- How long after my CORE access has been disabled will I be unsubscribed from CORE News? (08/18)
- Where can I find CORE Hints and Help that were sent from CORE News? (07/17)
- Why am I no longer receiving CORE News Communications? (08/18)
- How do I subscribe to receive communications about infoAdvantage? (08/18)
- Where can I locate the Period Close Calendar? (08/18)
CORE HelpCORE Help - The CORE Support Center provides technical support and instructions related to system issues with CORE, Zscaler, and infoAdvantage.
DocumentsDocuments - Document layouts glossary, phases, and definitions to help end-users in CORE. Document Catalog - Central location in CORE where all documents can be queried and processed through selection actions.
- Is there a way to tell if a draft document has been permanently deleted from CORE? (02/17)
- Where can I find a list of all of the document types in CORE and infoAdvantage? (07/18)
- Where can I find a list of all Event Types in CORE? (08/18)
- What should I do if my document doesn't allow me to save the document name or description? (10/18)
- Do I have to validate and submit my cancellation draft? (11/18)
- How can I tell what to enter in a specific field? (02/17)
- Is there a way in CORE to see what fields were corrected and resubmitted on a document that was rejected? (12/19)
- Information I have entered on my document, disappears after I click save, why? (12/19)
- When I enter and save the Document Name, Document Description or the Extended Description the information disappears. Why? (12/19)
Document ErrorsError Messages: Common error messages seen in CORE on General CORE Documents.
FavoritesFavorites - Bookmarking specific pages in CORE that can be accessed by selecting the Favorites link on the Secondary Navigation Panel located on the CORE homepage.
NavigationNavigation - Explanation of various features and functions on the Secondary Navigation Panel located on the CORE homepage.
SearchSearch - Locate and open any page in the CORE Financial System using the Page Search functionality on the Secondary Navigation Panel.