Why is infoAdvantage connectivity slow?

There is a known issue with intermittent performance issues with infoAdvantage and here are some workaround tips you can use in the meantime.


  • If the infoAdvantage report has run longer than 20 minutes, click Cancel on the retrieving data pop-up and try to run your report again.

  • If you are finished running your reports in infoAdvantage, please log out.

  • Limit your query down to a smaller selection of data when running your infoAdvantage report (i.e., limit to one department, Accounting period, etc).