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General FAQs
Attachments
How do I resolve the ECM error I received when trying to attach a document in CORE? (07/18)
How do I delete an attachment from a document that is in draft phase? (11/18)
What is the purpose of the Attachment History in CORE? (08/18)
When I try to attach a document in CORE, I am only seeing the option to download an attachment. How do I resolve this? (08/18)
Is there a size limit for attachments in CORE? (08/18)
How do I know if a document has an attachment included? (09/18)
Browser
Should I disable my pop-up blocker when using CORE? (10/18)
I am using a MAC computer, is there a special browser I should be using to access CORE? (10/18)
What should I do if/when CORE freezes? (11/18)
CORE Communications (CORE News)
How do I subscribe/unsubscribe to/from CORE News? (07/17)
How long after my CORE access has been disabled will I be unsubscribed from CORE News? (08/18)
Where can I find CORE Hints and Help that were sent from CORE News? (07/17)
Why am I no longer receiving CORE News Communications? (08/18)
How do I subscribe to receive communications about infoAdvantage? (08/18)
Where can I locate the Period Close Calendar? (08/18)
CORE Desktop Icon
Is it possible to get the CORE System on my desktop screen? (08/18)
CORE Help
What can CORE Help assist me with? (09/18)
Documents
Where can I find a list of all of the document types in CORE and infoAdvantage? (07/18)
Where can I find a list of all Event Types in CORE? (08/18)
What should I do if my document doesn't allow me to save the document name or description? (10/18)
Do I have to validate and submit my cancellation draft? (11/18)
How can I tell what to enter in a specific field? (02/17)
Document Errors
How do I resolve the error: "can bind a LONG value only for insert into LONG column"? (08/19)
How do I resolve the "value too large for column "AFMOWN".XX_DOC_HDR.""DSCR_EXT" (actual: 1611, maximum: 1500)" error I received on a document? (08/18)
Favorites
How do I add pages to my Favorites Folder? (08/18)
H
ow do I review my CORE Favorites Folder? (08/18)
Can I delete a page from my CORE Favorites Folder? (08/18)
History
What is the purpose of the History Folder in CORE? (08/18)
How long are the items in the CORE History folder available? (08/18)
Interfaces
How do I request to have a new interface created? (08/18)
Navigation
What is the purpose of the Jump To action? (10/18)
What is the purpose of the Administration link in the Secondary Navigation Panel? (10/18)
Search
What does Page Search allow me to do? (08/18)
What are some ways in CORE that I can search for different documents and reports? (08/18)
What are the Wild Card Search Examples that I can use in CORE? (08/18)
