How do I correct Error Message A1112 (Customer ID Cannot Be Updated)?

CORE does not allow a Customer ID for an existing funding line to be changed. When you try to change a Customer ID for an existing funding line, you will receive error A1112 (Customer ID Cannot Updated).

To correct this error, you will want to do one of the following:

  • Change the Front End Split (FES) to 0% for the funding line to update, then add a new Funding Line into the same funding priority with the correct Customer ID and the correct split %. Note that with this option:
    • $0 budget for the 0% funding line and the actual budget for the correct funding line have to be set-up in BGPDR/BGPHR
    • There will always be two posting lines in payment/encumbrance documents, with the first one being $0.
    • In any JVC transaction, special attention is needed to make sure that only the correct funding line is used.
  • Add funding priority 20 with only one funding line using the correct Customer ID. Note that with this option:
    • No budget needs to be created for priority 10 and only the correct budget needs to be entered to priority 20 in BGPDR/BGPHR.
    • All payments/encumbrances will be posted directly to priority 20 with only one posting line because there is no budget in priority 10.
    • In any JVC transaction, special attention is needed to make sure that only funding priority 20 is used.